What to look for in a provider? Not sure? Swimming in a ocean of different solutions, providers, technologies, pricing, and service offerings, it is overwhelming - we know! As a business owner, or creator you already have so many things to think and worry about. Here is a simple guide to help you choose.
Step 1: The first step is to be honest to evaluate your needs, what are you looking for?
Are you looking for someone you can hand off the technology to, or do you have a team that already knows how to do that and are just looking for a reliable partner. Being open about what you need, and what you want to take on is important. We can help you from full hand off to just support if you need it.
Step 2: Understand your needs
Do you have a simple solution that isn't very demanding, or do you have millions of customers with real time financial transactions that are the primary source of your revenue. Determining which service levels, cost structure, and management overhead are all part of the alchemy in ensuring you get the right solution for your business. We're here to simplify that, and help. No sales pressure, just a chat to understand what you need, and guidance to help you make the best decision.
Step 3: Work with someone you trust
Sounds simple, but you'd be surprised. Do you trust your brand, your image, and your business to just anyone? Your technology is a reflection on your company, it sets the perception of your customers, and how they feel about you. Choose a provider that understands your needs, listens and offers constructive solutions, and is there when you need them most. Trust is earned, and to build trust you have to be there when someone needs you, you have to provide a good service at a fair price, you have to be open, honest, and care about your customers. Do they follow the Golden Rule, do they treat you like you like to be treated? We try to earn our customers trust every day. We'd love to have the opportunity to earn yours.
A lot goes into making a hosting decision, and sometimes we don't have the time to make the best decisions and understand all the options. We're here to help, even if you just want to chat. We can help you cut through the clutter, and help you understand your options - EVEN IF THEY AREN'T with us. Our goal is to find the right fit, not just another paying customer. If you aren't happy, we aren't happy, and we'll be open and honest if we aren't the best fit, and if there are better alternatives elsewhere. We believe informed customers are the best customers and we're happy to be a part of your journey no matter what stage you're in.
Ben Stidham
CEO, Bucknet Hosting